Testimonials

We have had 2 Real Estate companies managing our granny flat, so best I compare Sal Shields with X, a large well advertised local agency.

X, was very impressive to start with, but our granny flat soon got delegated to the office staff to manage. Calls were not returned, so I had to chase them often.

Re-tenanting was a nightmare for us, with them not turning up for an open inspection. We had cars lined up in the street to view the property, but the Real Estate agent was a no show. I was tempted to go out and do the agents job for them and let the people in myself! Their excuse was that the agent went to the wrong address! Can you believe that !!

This was very stressful, as every week without a tenant, means lost income that you never retrieve.

We ended up terminating our agreement with them and moved to Sally Shields, who we liked so much at first contact.

Sally runs a small business, our granny flat has now been personally managed by Sally herself for 4 years. Our tenants and ourselves have appreciated her help and warmth toward all aspects of the rental process.

If there have been any problems, Sally personally has handled it with her expertise, resulting in in a satisfactory outcome for all parties.

Currently, Sally has found us the dream tenant, to the extent that we hardly even need to have an inspection.

In summing up this referral for Sally:

She is a lovely person, is punctual and very experienced in finding a good tenant. She has kept us informed at every step and beautifully handles any issues that might come along the way.

I have referred Sally to both my neighbor and my parents who own rental properties, and they have been thrilled.

Sally went on to be the selling agent for my parents property, and they couldn't be happier with her as a person and as a Real Estate agent.

From our experience:

We like the personalized professional attention we get from Sally Shields so we can highly recommend her to anyone.

All under control.

Sally has been managing investment property in Victoria Street, Potts Point for many years now. Throughout that time Sally has overseen a complete renovation of the apartment, arranging for a new kitchen installation and bathroom upgrade as well as upgrading electrical fittings, carpet and internal paintwork. The building that this particular unit is situated in has a very strict Body Corporate and associated Executive Committee and Sally always ensures that arrangements between contractors and tradesmen and the building management, are always to everyone's satisfaction. I don't know how she does it, but I am thankful that she does-one less thing on my mind! When it came to finding new tenants recently, Sally reasonable market rent, took great marketing shots and prepared attractive advertising copy to ensure a great result. The apartment was leased out at the first Open, while the outgoing tenants were still living there, and there was next to no vacancy factor.

Sally has a warm and likeable manner, I don’t think there’s a thing she doesn’t know about Property Management. Since 1992 she has been managing my property investments. Finding tenants for me, managing them professionally, ensuring that my properties are looked after and giving me good returns. She conducts regular rent reviews and regular inspections, she lets me know when maintenance is needed, reports to me honestly and is always available when I call.

Unfortunately, my mother needed to be moved into full time care and had to be relocated to a nursing home from her family home. As you can imagine this was a very stressful time for me and my whole family, and I didn’t know quite where to begin. I came across some Sal Shields Executive Rentals marketing and decided to call Sally, and I am glad that I did. Sally was able to answer my questions and put my mind at ease from the very start. When I worried about things such as cleaning out the home, removing and disposing of old furniture and readying the home for rental – what to keep, what to get rid of, carrying out repairs, concerns over possible asbestos and wanting to ensure that the neighbours weren’t disturbed - Sally had some great advice and put me in touch with some wonderful contacts. Sally did not push me into making any decisions that I did not feel comfortable with and when I felt ready to let go, they took over for me. I could relax knowing that Sally would keep me informed every step of the way. Sally is very patient, knowledgeable, and compassionate. She suggested that I talk to my mother’s insurer in relation to a claim for some property damage that I hadn’t even considered, potentially saving us thousands of dollars. When it came to lease out the home Sally was first class. Taking great advertising shots and then having them enhanced using virtual furniture to fill the void of the empty rooms, Sally wrote wonderful advertising copy and it all eventuated in securing excellent tenants at a top rent.